My child cannot log on to the Footsteps2Brilliance app after it?s been downloaded on our device.
After you have downloaded the Footsteps2Brilliance app on your device, log in with your parent account information (your email address and the password sent to you in your registration email). Then retry logging in with your child?s Super Secret Code.
How does my child use the app without internet access?
Using wi-fi, click the ?Download Series? button at the top of the My Library and My Games sections on the app. Once all libraries and games have been downloaded to your device, you can disable wi-fi or internet access. TIP: Connect to wi-fi once or twice per month to sync your child?s data with the Footsteps2Brilliance servers. This allows your child?s school and/or you to view their most recent progress.
How much space does Footsteps2Brilliance use on my device?
When completely downloaded (including all libraries and games), Footsteps2Brilliance uses 6.6GB of space on your device. However, you can opt to download the content appropriate for your child by choosing the “Download Level” button for the appropriate level and leave?the remaining content?without being downloaded.
What time frame should I expect when downloading the newest version of Footsteps2Brilliance?
Footsteps2Brilliance has expressed the downloading of content can take up to two hours or more depending on the strength of your wi-fi connection.
How do I view my child?s report to assist them in their learning journey?
After logging in with your parent information, please select the ?My Child?s Reports? button on the lefthand side.
I would like to have access to parent activities/lesson plans for the different books my child is reading on Footsteps2Brilliance. How do I find these?
After logging in with your parent information, please select the ?Getting Started Guides? button on the lefthand side. Choose the ?What?s in my Library?? section, where you will be able to choose the library, book title, and different resources for each title.
My child is enrolled in an Osceola County public school and we are still having a technical problem.
Please email us at firstname.lastname@example.org?so we may assist you.
My child is not enrolled in an Osceola County public school and we are still having a technical problem.
Please email us at email@example.com so we may assist you.